Our commitment to data protection
Although noble-otter is based in Australia, we are committed to protecting the privacy and data rights of all visitors to our website, including those from the European Union. This page outlines how we comply with the General Data Protection Regulation (GDPR) for EU residents.
If you are a resident of the European Union, you have the following rights regarding your personal data:
You have the right to be informed about how we collect and use your personal data. Our Privacy Policy provides detailed information about our data practices.
You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request that we correct any personal data that is inaccurate or incomplete. We will respond to such requests within one month.
You have the right to request the deletion of your personal data in certain circumstances, including when the data is no longer necessary for its original purpose or when you withdraw your consent.
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to its processing.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to have that data transmitted to another controller where technically feasible.
You have the right to object to the processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.
You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or significantly affects you.
We process personal data under the following legal bases:
As an Australian company, any personal data transferred from the EU may be stored and processed in Australia. Australia is not currently recognised by the European Commission as providing an adequate level of data protection. However, we implement appropriate safeguards to protect your personal data, including:
While we are not required to appoint a Data Protection Officer under GDPR, we have designated a privacy contact who can address any questions or concerns about our data practices.
To exercise any of your rights under GDPR, please contact us using the details below. We will respond to your request within one month. In complex cases or where we receive a large number of requests, this period may be extended by a further two months, in which case we will inform you of the extension and the reasons for it.
We may request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with a supervisory authority. For EU residents, this would be the data protection authority in your member state.
For any questions about GDPR or to exercise your rights, please contact us at:
noble-otter
142 Solar Drive
Sydney, NSW 2000
Australia
Email: [email protected]
Please include "GDPR Request" in the subject line of your email to ensure prompt handling of your enquiry.